Rated A+ by Better Business Bureau
Edie Sotor Realty,LLC, was licensed by the Louisiana Real Estate Commission on December 4 of 1998. Rated A+ by the Better Business Bureau (BBB) of South Central LA, Edie Sotor Realty, LLC has guided countless families through the challenges of Buying and/or Selling their homes and properties. TOTAL client satisfaction and protection is the ultimate goal of Edie Sotor Realty,LLC.
The BBB A+ Rating Points are achieved as follows: (Go To www.BBB.org for more comprehensive analysis of the RATING POINTS)
This chart shows the maximum number of points that can be earned or deducted in each element of the BBB rating system. A business’s total score is on a 100 point scale. Please note there are some categories in which businesses can only lose points, and for those categories a “0” is indicated as the maximum number of points that can be awarded.
Element Range of points that can be earned
or deducted (maximum to minimum)
1. Complaint Volume (Weighted by Complaint Age 15 to 0
2. Unanswered Complaints 40 to 0
3. Unresolved Complaints 30 to 0
4. Complaint Resolution Delayed 5 or 0
5. Failure to Address Complaint Pattern 0 to -31
6. Type of Business 0 to -41
7. Time in Business 10 to 0
8. Transparent Business Practices 0 or -5
9. Failure to Honor Mediation/Arbitration 0 to -41
10. Competency Licensing 0 or -41
11. Government Action (per action) 0 to -34
12. Advertising Review (per incident) 0 to -41
13. BBB Trademark Infringement 0 or -41
LETTER RATING SCALE
This is the 100 point scoring scale BBB uses to assign letter grade ratings:
From To Letter Rating
97 100 A+
94 96.99 A
90 93.99 A-
87 89.99 B+
84 86.99 B
80 83.99 B-
77 79.99 C+
74 76.99 C
70 73.99 C-
67 69.99 D+
64 66.99 D
60 63.99 D-
0 59.99 F